FAQS

THE METALS USED

All items in this shop are hand fabricated from solid metals - sterling silver (925), fine silver (999), copper and brass. No plated metals are ever used.

All of these metals will tarnish over time. This is a completely natural process. The rate of tarnish will vary with each individual and is dependant upon exposure to chemicals and pollutants. The jewellery is not artificially sealed to prevent this tarnish as it is a natural, organic process which I believe adds beauty and character to the piece.

However, if you prefer to maintain the just bought appearance, a quick polish with a silver polishing cloth will remove any light tarnish. These are readily available at hardware stores and jewellery stores.

 

WILL COPPER TURN MY SKIN GREEN

A few people will have a reaction to sterling silver, copper and brass, which will make their skin discolour where the jewellery sits against it. 

This is due to a chemical reaction with certain individuals and is unavoidable with unsealed metals. If this is a problem for you, but you want to wear these metals, you can coat the areas touching the skin with clear nail polish to create a barrier, which will prevent the discolouration from happening. 

Please note, I do not add any artificial sealer to the jewellery.

 

HALLMARKING

In accordance with UK law, gold items weighing more than 1g and silver items weighing more than 7.78g carry a full London Assay Office hallmark. Information on hallmarking can be found here: https://www.assayofficelondon.co.uk/hallmarking

Items below these weights carry a fineness mark and my personal registered sponsors mark only where possible.

 

CARING FOR YOUR JEWELLERY

Just like anything else you wear, your jewellery will get dirty and may tarnish (see “The Metals Used” above).

A quick clean with an anti-tarnish silver polishing cloth is all that is needed to remove dirt and tarnish and maintain that “just bought” look of your jewellery.

Proprietary brands are Town Talk and Sunshine Polishing Cloths, and these are readily available from hardware or jewellery stores.

Very occasionally environmental conditions of the shipping process may cause some tarnish to occur. Unfortunately this is outside of my control, but a quick clean with a polishing cloth will remove this tarnish.

 

ENGRAVING AND PERSONALISATION

There are no engraving or personalisation options on any item from lukelys

 

CUSTOM ORDERS

This shop does not take custom orders.